CVO partner · Andros HealthInternal ops · 2 specialists← Back to customer view
State Medicaid MCO enrollment · 01HZX7M9VFCWP3JK4RS6T8AB2C

Texas Superior HealthPlan enrollment · D. Kim

Dr. Daniel Kim · TX Medicaid · MD·Mindscape Behavioral Health·Pool: CVO partner·Created Apr 10 · 09:14 AM
SLAin 47 days · Jun 15
Awaiting responseOwner: Patricia Yang (CVO)

Sub-tasks

Structured steps for state_medicaid_mco_enrollment. Production: each toggle writes to the ticket's sub-task array and the audit log.

Submit Superior provider application
Apr 10 · 02:41 PM
Receive application acknowledgement
Apr 14 · 11:08 AM
Respond to additional info request (DEA refresh)
Apr 22 · 03:47 PM
Receive contracted-effective-date letter
Update CredTek profile + fire webhook

Capture result

When complete, this structured payload writes back to the customer-facing IntegrationJob result field via transition_job('completed').

Artifacts

Documents, screenshots, fax confirmations — anything that constitutes evidence the work happened. Encrypted at rest, audit-logged on every access.

📎
superior-app-submission.pdf
Apr 10 · 02:41 PM · 1.2 MB
📎
superior-ack-letter.pdf
Apr 14 · 11:08 AM · 82.1 KB
📎
dea-refresh-fax-confirmation.pdf
Apr 22 · 03:47 PM · 24.2 KB

Internal notes

Specialist-only thread. Customer-facing job timeline is separate and curated.

Patricia Yang (CVO)Apr 22 · 03:47 PM
Superior asked for DEA refresh — pulled new DEA from CredTek profile (still active until 2027), faxed back same day. Their typical turnaround on the contracting letter is 30-45 days from this point.
Patricia Yang (CVO)Apr 14 · 11:08 AM
Application received and routed to credentialing. Reference: SUP-2026-04-EN-887412.

Customer-facing job

Cost & time

Estimated specialist hours4h
Actual hours so far1.2h
Cost (loaded $50/hr)$60
Customer price$600
Margin (est.)$540
Ready to mark complete? All required sub-tasks and the result form must be filled in.