Prepared Nov 1, 2026 · www.cred-tek.com/walkthrough · Sample screens show a fictional group.

Step 1 of 11

1. 1StartedA new hire's file gets opened. Everyone means well.
2. 2StalledA payer goes quiet. A provider forgets a document. Nobody notices for weeks.
3. 3ChasedSomeone finally spots it and starts sending reminders. Now you're the one chasing people.
4. 4LostYour coordinator moves on. Half the file lived in their inbox.
5. 5RestartedYou hire someone new, train them for months, and the file starts over.

And the next new hire's file starts the same loop. Meanwhile, a clinician who is ready to see patients waits months to bill, and the providers you already have drift out of date one renewal at a time.

Real quotes from first calls, paraphrased and shared with permission.

In one sentenceThe work isn't the problem; the follow-up nobody has time to make is.

Step 2 of 11

For a 200-provider group hiring 10 a quarter, our calculator puts about $2.1M of billing a year in the waiting line alone, before anything lapses.

In one sentenceWaiting costs money every day, and lapses cost more, later, when they're harder to fix.

Step 3 of 11

Your team approves what goes out under your name. Nobody on your side chases anything.

In one sentenceNew providers get billing sooner, and nobody already billing falls out of date.

Step 4 of 11

1. Every 2 daysA reminder to any provider with an open item
2. Every 7 daysA status check with every payer holding an application
3. After 5 silent daysEscalation on any board or verification source that goes quiet
4. Before day 120CAQH re-attestation, before the window closes
5. 90 · 60 · 30 days outLicense, DEA and malpractice renewals, started early
6. 120 days outRe-credentialing opened, well before it's due
7. The day they're approvedA billing handoff to your revenue-cycle team

What it looks like in the portal

The reminders people get

Plain, polite and specific: what's missing, and how to finish it. Providers hear from us every two business days and payers every week, until the file is done.

In one sentenceWe never let a follow-up slide, and you never have to remember any of it.

Step 5 of 11

In one sentenceYou find out about a renewal from us, months ahead, not from a denied claim.

Step 6 of 11

In one sentenceEvery payer always knows who works for you, where, and since when.

Step 7 of 11

Every touch, on the record

In one sentenceYou see everything we see, whenever you want, without lifting a finger to keep it current.

Step 8 of 11

In one sentenceWhen someone asks for a file, you send it the same day.

Step 9 of 11

In one sentenceWe scale up when the work does, get the job done, and stay only as long as we're earning it.

Step 10 of 11

In one sentenceYou keep control and visibility; we do the work and the chasing.

Step 11 of 11

1. 1Book a 20-minute callBring your roster and your worst file. We'll tell you straight whether we're a fit, and if your group is too small for us, we'll say so.
2. 2We plug in within 48 hoursWe sign the BAA, take your roster as it is, and start working files. No software rollout, no new hire to train.
3. 3Watch your providers go liveEvery stage and every follow-up shows up in your portal. You approve submissions; we do the rest.

In one sentenceHand us your roster this week, and your files are moving within 48 hours.