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Inviting a new provider

3 min read

The fastest way to onboard a new clinician is the Invite flow at /invite. Most coordinators can complete a single invite in under 30 seconds; provider intake averages 11 minutes on their phone.

Steps

  1. Go to /invite in your CredTek workspace.
  2. Fill in the provider's first/last name, email, and phone. Pre-licensed? Set "Pre-licensed (under supervision)?" to Yes — the next page will assign their supervisor.
  3. Click Send intake link. Both an SMS and an email go out within 3 seconds.
  4. The provider taps the link, takes photos of their license, DEA, COI, and CV, and signs attestations. Average completion: 11 minutes.
  5. You see the provider appear in your Dashboard pipeline as soon as they submit. PSV and payor enrollment start immediately.

What if the provider doesn't respond?

CredTek auto-resends the invite every 48 hours, up to 3 times. If they still haven't completed after a week, the link goes to a "Stalled" status and we ping you for a manual follow-up.

Multi-state providers

If your provider holds licenses in multiple states, list the primary state on the invite — they'll add the others during intake. We verify all of them in parallel.

Bulk invite (Modio import)

To invite many providers at once, use the Modio import flow at /welcome → step 4. Drop your Modio CSV and our intake process matches existing records, flags anomalies, and creates new invites for the rest.

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