Reports & Analytics
Understand how credentialing impacts access, staffing, and revenue across AVEL eCare's footprint.
MK
Avg time to credential
42d
3d under 45-day SLA
Avg time to payer enrollment
34d
Across all states & payers
Not-yet-billable providers
10
Of 15 active · 67% billable
Expirations in next 90d
17
Renewal workflow auto-runs
Time to credential by service line
Average days from intake to ready-to-work. Red bar marks the 45-day SLA.
Emergency
38d
Critical Care / ICU
42d
Hospitalist
41d
Behavioral Health
51d +6
School Health
47d +2
EMS
35d
Senior Care
44d
Specialty Clinic
39d
under SLA over SLA 45-day SLA
Time to payer enrollment · by state
Submission to effective date, weighted by enrollment volume.
StateVolumeAvg daysDistribution
WA1832d
MN2441d
KS1228d
NY1452d
SD924d
ND826d
IA1133d
NE630d
OR738d
TX547d
Not-yet-billable providers
Why 10 of 15 active clinicians aren't fully billable yet — and where to unblock them.
  • 4
    Payer enrollment pending (Medicaid)
    Escalate via payer liaison
  • 2
    PSV awaiting board verification
    Routine — track to completion
  • 2
    Facility privileging incomplete
    Routine — track to completion
  • 1
    Supervision hours in progress
    Routine — track to completion
  • 1
    Intake / onboarding (early stage)
    Routine — track to completion
Closing the 4 pending Medicaid enrollments would unlock an estimated $184,000 / month in billable virtual-care revenue.
Credential expiration risk · next 180 days
Count of expiring credentials by service line. Darker = more renewals landing in that window.
Emergency
ICU
Hospitalist
Behavioral Health
Pharmacy
School Health
0–30 days
1
·
1
·
1
·
31–60 days
·
1
2
1
·
1
61–90 days
2
·
1
2
1
·
91–180 days
3
2
3
4
2
2
AVEL eCare Reports & Analytics · data through May 2026  · Back to Dashboard