Credentialing Workflows
Standardize and scale credentialing for every AVEL eCare service line. Each template defines stages, SLAs, and who owns each step.
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Emergency
Emergency Telemedicine Credentialing
End-to-end workflow for new AVEL eCare Emergency clinicians across partner hospitals and states.
1
Intake & Application
SLA
3 days
· AVEL eCare MSO
2
Primary Source Verification
SLA
10 days
· AVEL eCare MSO
3
Facility Privileges
SLA
21 days
· Facility med staff office
4
Compliance & HR
SLA
5 days
· AVEL eCare HR
5
Payer Enrollment
SLA
30–45 days
· AVEL eCare payer liaison
6
Final Approval & Go-Live
SLA
2 days
· AVEL eCare MSO Lead
Critical Care / ICU
Virtual ICU / Critical Care Credentialing
Critical Care credentialing with extra emphasis on group privileging across the partner network.
1
Intake & Application
SLA
3 days
· AVEL eCare MSO
2
Primary Source Verification
SLA
10 days
· AVEL eCare MSO
3
Group Privileging Packet
SLA
30 days
· Network MSO
4
Compliance & HR
SLA
5 days
· AVEL eCare HR
5
Payer Enrollment
SLA
30–45 days
· AVEL eCare payer liaison
6
Final Approval & Go-Live
SLA
2 days
· AVEL eCare MSO Lead
Hospitalist
Hospitalist Credentialing
Standard inpatient hospitalist credentialing for the Minnesota Rural Hospital Network and partner systems.
1
Intake & Application
SLA
3 days
· AVEL eCare MSO
2
Primary Source Verification
SLA
10 days
· AVEL eCare MSO
3
Hospital Privileges (per site)
SLA
21 days
· Facility med staff office
4
Compliance & HR
SLA
5 days
· AVEL eCare HR
5
Payer Enrollment
SLA
30–45 days
· AVEL eCare payer liaison
6
Final Approval & Go-Live
SLA
2 days
· AVEL eCare MSO Lead
Behavioral Health
Behavioral Health & Crisis Care Credentialing
Behavioral health credentialing including 988 partnership protocols and state OMH attestations.
1
Intake & Application
SLA
3 days
· AVEL eCare MSO
2
Primary Source Verification
SLA
10 days
· AVEL eCare MSO
3
State OMH / Crisis Attestations
SLA
14 days
· AVEL eCare BH program lead
4
Compliance & HR
SLA
5 days
· AVEL eCare HR
5
BH Payer Enrollment
SLA
30–45 days
· AVEL eCare payer liaison
6
Final Approval & Go-Live
SLA
2 days
· AVEL eCare MSO Lead
School Health
School Health Provider Onboarding
School-based virtual care credentialing with district-specific background checks and pediatric attestations.
1
Intake & Application
SLA
3 days
· AVEL eCare MSO
2
Primary Source Verification
SLA
10 days
· AVEL eCare MSO
3
District Background Checks
SLA
10–21 days
· AVEL eCare HR
4
Pediatric Care Attestation
SLA
5 days
· AVEL eCare SH lead
5
Medicaid + CHIP Enrollment
SLA
30–45 days
· AVEL eCare payer liaison
6
Final Approval & Go-Live
SLA
2 days
· AVEL eCare MSO Lead
Rural Health
Rural Health & Critical Access Onboarding
Multi-facility credentialing tuned for critical access hospitals and rural health transformation programs.
1
Intake & Application
SLA
3 days
· AVEL eCare MSO
2
Primary Source Verification
SLA
10 days
· AVEL eCare MSO
3
Facility Privileges (per site)
SLA
21 days
· Facility med staff office
4
Compliance & HR
SLA
5 days
· AVEL eCare HR
5
State Medicaid + RHTP Enrollment
SLA
30–60 days
· AVEL eCare payer liaison
6
Final Approval & Go-Live
SLA
2 days
· AVEL eCare MSO Lead
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