What we do
Payers always have the right roster. So claims don't bounce.
Payers pay against the roster they hold. We keep every payer's copy of yours right: who joined, what changed, who left.
Every month, for every payer
- The adds, changes and terms since the last file they received
- A full roster whenever a payer asks for one
- A plain reason on every term, with its date
- A record of exactly what was sent, and when
Right before it goes out
- Every NPI checked against the national registry
- Names that match what payers see
- Practice addresses and phone numbers confirmed every 90 days
- Anyone with a problem fixed before the file goes
Payer roster files
The file each payer gets: everyone on their roster, or just the adds, changes and terms since the last file sent.
On this roster
41
rows (provider at a location)
Adds
1
since the last file sent
Changes
1
address, license, DEA, CAQH...
Terms
1
left the roster
Changes since Oct 1, 2026
Compared against the file marked sent Oct 1, 2026.
| Action | Provider | Where | Detail |
|---|---|---|---|
| Add | Sofia Alvarez, LPC | Lakeview Main, Tampa FL | Effective Nov 15, 2026 |
| Change | David Okafor, MD | Lakeview North, Clearwater FL | Changed: Service Address, Phone |
| Term | Aaron Pierce, LMFT | Lakeview Main, Tampa FL | Left Lakeview Main. Term date Oct 30, 2026. |
In one sentenceEvery payer always knows who works for you, where, and since when.